Frequently asked questions

Frecery is Munger First Online supermarket and most convenient hyper-local delivery company, which enables you to order grocery, fruits & vegetables, and other daily essential products, directly via your mobile or web browser.

we sell fresh fruits and vegetables from local farmers, to help them.

Frecery currently operates in Munger, Jamalpur and Bariyarpur

Frecery currently operates in Basudeopur, Belan Bazare , Farda, Ithari, Jamalpur, Jamalpur Work shop ed so, Jankinagar, Kalarampur, Kalyanpur, Lal Darwaza, Lohchi, Maheshpur, Munger College, Munger Fort,  Munger Town, Nawagarhi, Pattam, Purab Sarai, Ramgarh, Ratanpur, Sadar Bazar jamalpur, Safiabad, Shankarpur, Shiv Kund and  Singhia. We dliver in select localities across Munger.

we use minimum order value rule. get FREE delivery over ₹399 otherwise you have to pay ₹40 shipping charge.

The delivery timings are different for different localities. In some locations, our deliveries begin from 6 AM and the last delivery is completed by 6 PM (these are subject to local governmental restrictions, if any)

At this time, we do not offer this option. You can, however, cancel your order and reorder from a different locality

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order

frecery provides easy and hassle-free cancellation. You can cancel your order via calling delivery partner before it is dispatched to your delivery location.

Please note: Once the order is packed, the merchant may levy a fee of ₹29 or above if an order is canceled by the customer

You can always return the products which you are dissatisfied with, at the time of delivery and we will get the refund initiated for you

At this time, we do not offer this option. You can, however, cancel your order and reorder again 

Please reach out to us via the “Customer Support” section on the web. Our customer care team is more than happy to help

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